Welcome to ICM A/S: Your privacy is really important to us. We know that when you give us your personal information, you trust us to take good care of it. We promise to keep your information safe. This privacy policy is here to tell you how we collect, use, and protect your personal info. We want to make sure you understand everything, so you know exactly what happens to your data when you're with us, and even after. Here, we'll explain what we do with your information, who we might share it with, and what choices you have about your own data.
ICM A/S is the company responsible for processing personal data as we describe in this privacy policy. ICM A/S is a part of the Bunzl Group. Bunzl is an international leader in the distribution of non-food consumables. Bunzl is active on 4 continents and is represented in 32 countries with more than 250 distribution centres and over 22000 employees (for more information please see: www.bunzl.com/)
Please note that in this privacy notice, we are addressing our role as a data controller. This means that we determine the purposes for which and the manner in which any personal data are, or will be, processed.
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are aware of how and why we are using such information.
If you have questions about how we process personal data, or would like to exercise your data subject rights, please use the information supplied in the Contact Us section below.
This privacy policy applies when you use ICM SAFETY's website and the services as described in our General Terms and Conditions.
Our website may contain links to other websites with different privacy policies. Please note that any personal information you provide on those websites will be subject to their own privacy policy.
To use/process your personal information, we need to have a good, lawful reason – this is what we call a "legitimate legal basis." It's like having a set of rules that say it's okay for us to collect and use your data, but only in certain ways and for specific reasons. Here's how it works.
For every piece of personal information we collect and use, we have a clear reason – purpose – for doing so. It's like each time we ask for your data, we need to tell you exactly why we need it and what we're going to do with it. This makes sure that we're always transparent with you and that we use your information responsibly.
But that's not all. Along with telling you why we're using your data (the purpose), we also need to make sure we have a legal right to do it (the legal basis). It's like having both the reason and the permission to use your data in certain ways.
In the table below, we break down exactly what data we may use, what we're doing with your data and why, along with the legal basis for each activity. This way, everything is clear and transparent, and you can feel confident knowing exactly how and why your information is being used.
PURPOSE | DATA CATEGORIES | LEGAL BASIS |
Account Creation To create a personal account for you on our platform. This allows you to access various services and features we offer, personalize your experience, and manage your preferences and settings. |
| To fulfill our agreement with you (Contractual Necessity): |
To Process and Deliver Your Orders |
| To fulfill our agreement with you (Contractual Necessity): |
Customer Service We also automatically sort Communications and feedback we receive from customers by subject and content. This way we can handle the most urgent complaints first and call on employees with the right knowledge to help you. |
| To fulfill our agreement with you (Contractual Necessity): When we have a good reason (Legitimate Interests) to improve our services |
To Process Payments |
| To fulfill our agreement with you (Contractual Necessity): |
To prevent fraud and abuse We hope it never happens, but unfortunately, sometimes we have to deal with fraud. We use your personal data to prevent fraud and use of our services in violation of the general terms and conditions. For example, we check whether the payment details provided are correct and we cannot offer payment by direct debit for transactions and customers experience an increased risk of fraud |
| Legitimate interest to detect and prevent fraud |
To show you and others advertisements We share this information to show you and others relevant advertisements on other websites. In addition, the advertising networks can use this information to find other potential ICM SAFETY customers and also show them advertisements if they have given permission for this. We also use this information to measure how effective our advertising campaigns are and to identify which advertisements you may have previously seen from us. In addition, these third parties can use your data to show you targeted advertisements based on the data they collect. |
| When you say it's okay (Consent) |
Newsletter Our newsletters are designed to keep you up to date with the latest news, updates, and offers from our company. By subscribing to our newsletter, you allow us to send you information we think you'll find interesting and beneficial, directly to your inbox. This includes details about new products, special promotions, and insights into our company's latest developments. |
| When you say it's okay (Consent) |
For market and product research |
| Legitimate interest |
To comply with legal obligations In some cases, we have a legitimate interest to use personal data in connection with a legal obligation or a legal claim, for example in the case of a product recall. |
| Because the law requires it (Legal Obligation) Legitimate interest |
We want you to know that your personal data is in safe hands with us. There are times when we need to share your information with other trusted parties to provide you with our services or to meet our legal obligations. But don't worry, we're very selective about who we share your data with and ensure it's always protected.
Here's a quick look at who might need access to your data and why:
And, of course, if the law or public safety requires it, we might need to share information with public authorities or governments. But even then, we'll only share what's absolutely necessary.
Your trust is important to us, so we promise never to sell your personal data or use it for anything like cross-context behavioral advertising. Your privacy is our priority, and we're here to keep your data safe while providing you with our best services.
Due to our company’s multinational nature, the data we process about you may be transferred to or accessed by BUNZL, our affiliates, and trusted third parties from different countries around the world. Your personal data may be moved to a country other than where you live if it's needed for the purposes we've mentioned in this Privacy Notice. We're serious about protecting your rights during these transfers. That's why we only send your personal data to places where:
We make these international transfers to continue providing you with the best possible services, no matter where you or we are in the world. You may find the countries we may transfer your data to in appendix 2.
Finding out more
We believe in transparency, so we've put together a detailed list of all the processors and partners we work with. This list is regularly updated to reflect any changes, ensuring you have the most current information at your fingertips. You can find this list by visiting our website.
We will store your personal data as long as is necessary for the purposes mentioned in this Privacy Notice, especially for the fulfilment of our contractual and legal obligations. We may also store your personal data for other purposes if or as long as the law allows us to store it for particular purposes, including for defense against legal claims.
If you close your customer account, we will delete all the data we have stored regarding you. If it is not possible or necessary to completely delete your data for legal reasons, the relevant data will be blocked for further processing.
What does blocking mean?
If data is blocked, restriction of access rights and other technical and organizational measures are used to ensure that only a few employees can access the relevant data. These employees may also only use the blocked data for the above purposes (e.g. for submission to the tax office in the event of a tax audit).
Blocking will occur, for example, in the following cases:
Your privacy and the security of your personal data are of utmost importance to us. We're committed to protecting the information you share with us. To do this, we've put in place a variety of security measures aimed at preventing your personal data from being lost, misused, accessed without permission, changed, or disclosed.
Here's what we do to keep your data safe:
Under certain circumstances, by law you have the right to:
If you submit a data subject request, we will respond within 30 days, unless the complexity or volume of requests necessitates an extension. In such cases, we may extend our response time by up to two additional months and will notify you of this extension and the reasons for it within the initial 30-day period.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us.
Please note that some of these rights are subject to certain limitations or exceptions. Any requests will be assessed on a case-by-case basis. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you have any questions or concerns about the processing of your data or the content of this Privacy Notice, please do not hesitate to contact us at privacy@icmsafety.com.
Mailing Address: ICM A/S, Petersmindevej 15, DK-5000 Odense C. Att: IT
If you have any complaints regarding the processing of your personal data, please do not hesitate to contact us at the address indicated in the previous section.
If you are not satisfied with our response to your complaint, or if you believe that our processing of your data is contrary to the requirements of applicable data protection legislation, you have the right to lodge a complaint with:
Datatilsynet
Carl Jacobsens Vej 35
DK-2500 Valby
Phone: +45 3319 3200
Email: dt@datatilsynet.dk
Web: http://www.datatilsynet.dk/
We reserve the right to update and modify this Privacy Policy to ensure that it accurately reflects changes in our practices and our processing of your personal data.
It is important that the information we hold is accurate and up to date. Please keep us informed of any changes to your information that may occur during the recruitment process.
Last modified: 28 March 2025
NAME | DETAILS |
xxx | |
xxx | |
xxx | |
xxx | |
xxx | |
xxx | |
COUNTRY | SAFEGUARD |
GERMANY | |
USA | |
TAIWAN | |
THE NETHERLANDS | |
UNITED KINGDOM | |
xxx |